Refund Policy

1. General Policy

All purchases made through our website or services are considered final. We do not offer refunds for any services already rendered or partially completed.

2. Eligibility for Refund

Refunds may only be issued under the following circumstances:

• The service was not delivered as promised due to an internal error.
• A duplicate payment was made in error.
• Technical issues prevented the completion of the service.

3. Non-Refundable Services

Digital services, consultations, and customized software or development work are non-refundable once initiated or delivered.

4. Requesting a Refund

To request a refund, please contact our support team at info@profiledmus.com within 7 days of the payment date. Provide details including your order ID and reason for the request.

5. Processing Time

If your request is approved, refunds will be processed within 5–7 business days to the original payment method.

6. Chargebacks

Initiating a chargeback without contacting us first will be considered a violation of this policy and may lead to account suspension or service denial.

7. Changes to This Policy

We reserve the right to update or change our refund policy at any time. Continued use of our services indicates your acceptance of the revised terms.